Kiosk Hardware Solutions  

Minimum Order and Return Policy

There may be a restocking fee for product(s) returned as defective that have no problem of up to 25%. This restocking fee is determined based on the condition that the product is returned ------ The minimum fee will be 5% or $50, whichever is more. ------ Returns must be complete with all manuals, cables, etc., just as you received them. ------ Product(s) must be in re-sellable condition, clean, without scratches or usage marks of any kind. ------ Make sure that the RMA# given is on the shipping label. Please do not write on the box!  (Customer will incur a 10% re-boxing fee if the box is not returned in re-sellable condition). ------ The product being returned must be returned in the manufacturer’s original boxing and packaging, inside and out. ------ When returning product, the customer is responsible for freight costs. ------ All product(s) that are shipped double-boxed must be returned double-boxed. ------- Product(s) received without a RMA number or an expired RMA number will be returned to the customer.

 


Instruments & Equipment Company  -  2 Wilson Drive  -  Unit 1  -  Sparta  -  NJ  -   07871

Phone: 973-579-0009 or 800-432-1255  -  Fax: 973-579-6665  -  email: iepos@iepos.com